Please note that processing fees once paid will not be refunded under any circumstances in any clause subject to event of rejection by the Embassy. The final decision rests with the Embassy's case officer.
Should you have any concerns or complaints regarding our services or processes, we encourage you to approach us for resolution. At Altimate Education Hub, It is important to note that only genuine complaints will be considered by our team. Complaints stemming from client negligence, misunderstanding, or fault, such as visa rejection due to incomplete document submissions or missed interview appointments, will not be entertained. Furthermore, our Compliance Team is responsible for managing queries.